Privacy Policy

1. Introduction

At Pranl, we take your privacy seriously. This policy describes how we collect, use, and protect your personal information when you use our marketplace platform. By using Pranl, you agree to the terms described in this policy.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account information (name, email, password)
• Payment information (processed securely via our partners)
• Communication history between you and vendors
• Delivery addresses and contact numbers

3. How We Use Your Information

Your information is used to:

• Process your orders and manage your account
• Improve our platform and user experience
• Send you important updates regarding your orders
• Prevent fraud and ensure the security of our community

4. Data Protection

We implement industry-standard security measures to protect your data. All sensitive information is encrypted, and we never share your personal data with third parties for marketing purposes without your explicit consent.

5. Your Rights

You have the right to access, correct, or delete your personal information at any time via your account settings. For any specific requests, please contact our support team at [email protected].