Privacy Policy

1. Introduction

At Pranl, we take your privacy seriously. This policy describes how we collect, use, share, and protect personal information when you use our marketplace. Optional tracking is activated only according to the choices you make in the cookie settings.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account information (name, email, password)
• Payment information (processed securely via our partners)
• Communication history between you and vendors
• Delivery addresses and contact numbers
• Searches and recently viewed products when personalization is allowed
• Technical and security data such as IP address, browser information, and authentication events

3. How We Use Your Information

Your information is used to:

• Process your orders and manage your account
• Improve our platform and user experience
• Send you important updates regarding your orders
• Prevent fraud and ensure the security of our community

4. Data Protection

We apply technical and organizational safeguards appropriate to the information we process. Payment details are handled by the selected payment provider. We do not activate optional marketing processing without your consent.

6. Your Rights

You have the right to access, correct, or delete your personal information at any time via your account settings. For any specific requests, please contact our support team at [email protected].